I'm sure most of our customers have good stories about how one of our customer service team members took care of you (please go to the forum and post them!)... Here's a funny one from just a few minutes ago.
A long-time customer just e-mailed Tonya in customer service. She e-mailed because she locked herself in the office with no phone! Tonya happily called the business next door who came over and enabled the escape. We're always happy to help, especially when it makes us laugh!