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Customer Service

Not Enough Time

As training coordinator it is an exciting but challenging time trying to keep up with the multitude of software and hardware options available to our staff and customers. In the film days (wow, that’s only six years ago), the photographer for the most part controlled their image quality and contrast with exposure and film type. Occasionally when those were not optimum, Miller’s was always there to bail our customer out of a jam. They sent the film to the lab for proofs, made the sale from those proofs, masked negative cards and the lab did the rest. For many years the only thing that changed was the fact that the film got better and Miller’s got faster. It was a simpler time for sure.

The professional digital photographer of today has to know so much more than just lighting, composition, exposure, and posing. Being able to capture a great image today does not necessarily mean success tomorrow. There is more competition than ever. The equipment and features change weekly. New and updated software programs are released daily it seems. How do you know which bells and whistles are going to be most beneficial before you buy? Heck, it’s hard to keep up with all of the new products Miller’s keeps adding not to mention how to incorporate them into your sales and marketing. And by the way, you still have to find time to actually service your clients. We do understand how precious your time is to your businesses success and we want to help.

We have a large selection of digital training programs available to you through WebEx classes. These programs are completely interactive to help maximize your understanding of the materials. This is the most extensive online training program in the industry. Our programs cover nearly every aspect of your digital images from capture to all of your ordering options. We also have programs covering a variety of post-capture processing options, digital workflow and presentation options for your sales. I am sure we have a program that will save you time and help you increase your sales. If you have used our classes I would love some feedback from your experience!

David Doria

 

Comments

 

Jan Jernigan -Chapman said:

Thanks for you help.  I took your online class last week and it was great.  I wish I taken it sooner. More photographers need to try these classes. Keep offering more. Not Enough Time is right!!!!

August 22, 2007 11:13 AM
 

Janelle Bowman said:

David- you do offer a a lot of online training and I sure appreciate that.  I have taken several and it is so awesome to sit here at my computer and listen to Gene teach.  And what's neat is the other photographers who are online as well.  So, when one person asks a question we all get to hear it, AND hear the answer.  How cool is that!!  On line- how easy.  Thanks!!!

Janelle

August 29, 2007 6:00 PM
 

Bernadette Davis said:

Being from the old school of film - I have found the digital classes to be most helpful. A well organized time frame to get on board with new digital software, and learn more efficient ways to post process your files. Gene does a great job of walking you through the software and answering everyones questions, which are often your own. Before these digital classes were being offered by Millers, I had no access to this type of information. Things are moving much quicker and smoother these days, and I will contribute much of that to Millers online digital classes. It is a real treasure. Thanks for the help!

Bernadette

August 29, 2007 9:40 PM

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