in

Millers Blog

October 2007 - Posts

  • Gallery Wraps

    Our Gallery Wraps offer a fantastic way for you or your customers to display images in a clean, classy format without the need for custom framing.  We offer both 1.5" and 2.5" frame depths, shown below.

    Gallery Wrap depths


    The 1.5 inch wraps are available in any size from 8"x8" to 36"x56" (in whole inch increments only, please).  When formatting your image, these require 2 inches extra on all sides (so need a 14" x 14" image for a 10" x 10" finished size).

    The 2.5 inch wraps are available in any size from 8"x8" to 34"x56" (again, in whole inch increments only, please).  For these, we require 3 inches extra on all sides (so a 16" x 16" image for a 10" x 10" finished size).

    Gallery Wraps Can be ordered using "Fine Art Prints" on the Online Ordering screen, through the ROES software, or can be sent on CD/DVD to the Pittsburg lab.

    For more information on Gallery Wraps or other Fine Art services, check here

    Gallery Wrap
     

  • October Construction

    We have holes in the building now, both downstairs and up.  Just a small hole downstairs for access to electrical, but a door-sized hole upstairs where the old & new come together.  I know it's door-sized because I walked back there to a take a picture of the hole to post here.  Except they now have a door (locked) closing it up.  A picture of a locked door just didn't seem as exciting as a picture of a hole in the wall.

    They've pretty much finished framing the exterior of the building, the roof is on, and brick work is scheduled to begin next week.  Here's a photo from the southeast corner.

    Construction 10-24-2007

     

    This is the view from inside the dock door visible above, looking to the North.

    Construction 10-24-07 

  • What is Web Hosting?

    We had a lunch-time discussion today about web hosting. Namely, what does the name ‘web hosting’ imply and is that name accurate?

    Miller’s “Web Hosting” is a full-service online proofing service with the added convenience of hands off order fulfillment. If you like, you send us your files as a proofing order and never need to do anything further. Your customers view the images, make their selections, and place their order. Depending on options you chose at setup, they might also order any retouching and have the order shipped to them via FedEx (at their cost), receiving the prints in 24-48 hours. No doubt they’ll be quite impressed with your efficiency and expertise in packaging! Quite a deal.

    The confusion comes, however, because that may not be how you prefer to offer “web hosting”. For some, that simply implies a place to upload the images for viewing, you still would like customers to come to you to place the order. Others would like that storefront to collect the orders, but then receive an e-mail so they can handle fulfillment themselves.

    Some customers want their hosting partner to send periodic marketing e-mails, potentially offering specials or simply reminding visitors to place an order. Other customers absolutely hate that idea.

    In total, wildly different circumstances, but all following under the umbrella of ‘web hosting’. Recognizing the differences among our customers, we also partner with ImageQuix and Collages.net. for their “web hosting” solutions. Their system might be a better fit for your workflow, yet still allow the unmatched print quality you’ve come to expect from Miller’s.

     

  • "Relentless Dedication to Quality and Customer Service"

    We’re very proud of our history within the photo industry. We feel our roots—Bill Miller’s studio—provided a great foundation on which the rest of the company was built.

     

    Here is a nice article which was just published that does a very good job of detailing some of the other things that make Miller’s go. I’ve struggled before trying to describe our ‘not ever good enough’ attitude. Their description of “relentless dedication to quality and customer service” will now become part of every tour I give!

  • Slide Shows

    Holy cow… someone e-mail the guy that’s supposed to be keeping track of this blog and tell him to write an entry occasionally.

    October is here. Mid-October in Mid-Missouri means rain. Just about the time the trees start to turn, look out for rain and wind and cold. During good years, we’re lucky enough to get a week or two of very pretty fall foliage. Some years, it seems the trees all turn on Thursday, a huge storm comes through on Friday blowing all the leaves off the trees, then it rains like crazy on Saturday and Sunday leaving (ha ha) a big wet mess. Rain came over the weekend (and today) while the trees are just starting to turn, so hopefully the next few weeks are blue skies and pretty pictures.

    On to some business, we are now offering Slide Shows as an add-on to proof orders, press books, and Assembled Album products. Simply check that option when placing your order through our Remote Studio software and you’ll receive a slide show on DVD which will play on standard DVD players or computers (Mac or PC). We’ll choose one image from the order that’s printed as the DVD cover and on the disc.  Best $15 you'll ever spend!

     

  • Changing With The Times

    My name is Don Redd and I am the Coordinator of Film Processing and Proofing. The film operators used to be called the mole people because they spent so much time in the dark. Twenty some years ago Bill Miller sent me to New York to attend classes on chemistry and processors (my classmates there nicknamed me Toto) and I’m happy to still be working in those areas today.

    I have had a very exciting year and some of my fellow team members felt like it would be a good idea for me to write about it. I was not real crazy about the idea but the pictures of my daughter (Kimberly) and grandson (Luke) convinced me.

    Don & Grandson Luke  Don & grandson Luke

    Kimberly, Don, and Luke Kimberly, Don, and Luke

    When Randy Rhue took these pictures with a digital camera Luke was 17 days old. He was born on September 11th which is my sister’s birthday. The four days Kimberly and Luke spent with my wife and I was wonderful even with no sleep.

    You would have thought Randy would have used film to take my picture (just kidding). Film is now less than 9% of what we processed in 2001. In that year we processed over three million rolls, this year we might process one hundred and eighty thousand rolls. We may process film for years to come but the Optical era as we know it will no longer exist in the near future. I must admit this is a very hard pill to swallow.

    I became a grandpa for the first time this year on September 11th, turned fifty years old on September 17th, and celebrated my 27th year at Miller’s Professional Imaging on the 29th of September. I also celebrated my 30th wedding anniversary in May of this year. I will always be somewhat of a traditionalist and I think Bill Miller would approve of that.

    My other daughter is married and has also moved out of town so my wife and I at age 50 have an empty nest. Jackie and I were married at age nineteen and had our first child at age 23. She paid for her wedding dress with fifty cent pieces she had collected. I consider myself to be a very fortunate man, not only in my family life but with my job.

    The industry is changing just like my life and we are changing with it so we don’t get left behind. The one thing that has not changed is the goal of the people at both labs. We will and always have strive to be the best so our customers will be happy.

    The doors of opportunity are marked “Push and “Pull” and Miller’s Professional Imaging wants to be the first through those doors and provide you with all of your needs.

    Don Redd

     

    Posted Oct 08 2007, 02:39 PM by admin with 6 comment(s)
    Filed under:
  • Building Construction

    I was out of the office most of last week attending a convention in Virginia.  I came in last night, but it was raining like crazy so I just dashed through the raindrops so as not to melt.

    This morning on my drive in I looked in amazement at the progress made on a new hotel going up between my house and the lab.  Was fairly impressive what they'd done in 2-3 working days.  That paled in comparison to our progress, however.  A new building has gone up!

    Not really, but I was shocked to see the progress.  View our steel:

     

    Construction update 


     

More Posts
Powered by Community Server (Commercial Edition), by Telligent Systems