One of the many things that sets Miller's apart is the number of employees with many years of color experience. We work for you, our customer, to try and customize your preferences to suit you and your customer.
During our rush season this past November and December, I noticed many orders from new customers and I wanted to make sure everyone was familiar with the methods used here to help you receive orders to your satisfaction.
When most of us started our color training, we were working with film. We could adjust color and density and used what we called a Shirley, or a reference print, that had what we considered the normal skin tone and the proper amount of lightness and darkness. We still use a print, or several for reference, but with digital we now have contrast, gamma, and saturation to add to the adjustment process. What is considered normal to one person might be completely wrong for another customer. The subjectivity of our job can be quite difficult at times, but not impossible.
Some might like their images to look as close to a film image as possible, others might want that extra punch you can get with the addition of saturation or contrast. At Miller's we have several different tools to customize your preferences. We can add specific instructions to your account that will apply to every order. Here are some examples I see on a daily basis: slightly lighter/darker than Miller's standard, no extra yellow, add 10% contrast to all color files, just to name a few. You can send in a guide print for us to use on your orders or we can arrange to have one color person assigned to your account. However we can, it is our privilege to serve you!
Thank you,
Nema Velia
Columbia