Turnaround Time Testimonial

Jason Becking — Mon, 25 Feb 2008 15:47:00 GMT

Warren Kahle recently sent us this excellent shot and nice note, bragging on us. Was kind enough to allow us to post it here too:

While I'm at it, I want to again express my amazement at how efficient Miller's lab was during the past holiday season. Here's a brief recap of what happened during the week just before Christmas.

On Dec. 17, 2007, a weather-related panoramic photograph of mine was published on the front page of the Annapolis newspaper ( The Capital ). It struck and emotional chord with many people who saw it and contacted the paper about getting copies of the image, or simply to send me a congratulatory email. I was delighted with the response, but a bit worried that I could not satisfy everyone before my wife and I left on a trip to Florida immediately after Christmas.

I believe I uploaded orders to Miller's on the 19th, 20th, and 21st. Amazingly, I received all of the prints before the end of the week...even the order I sent on the 21st was delivered on the 22nd (FedExed overnight for Saturday delivery). So much for the December 10 cutoff date for Christmas delivery of prints produced with film! My customers were as astonished as I was.

When I returned from Florida I followed up on additional orders, some 32 prints of that image in total...and I still am getting inquiries.

In short, I'm excited to be knowledgeable enough to capture and work with digital images, and I'm also glad to have Miller's backing me up with prompt, high quality service.

Please pass this along to Arnie, Dick, and whomever else should see it. ( Attached is a copy of the un-retouched image. )

Thanks very much.

Warren Kahle
Annapolis, Maryland

French Bulldogs

admin — Tue, 21 Aug 2007 14:47:00 GMT

I am in a unique position here at Miller’s. I get the chance to be involved with special projects both for the lab and for customers. The lab projects can be anything from software testing to helping pick the next paper offering through the Press. On the customer side I have been involved with several noteworthy projects recently and I want to share one of these with everyone.

Michele Copen, photographer and long-time loyal customer, recently published a beautiful 256-page coffee table-style photography book featuring lifestyle photos of the French Bulldog breed. Michele’s book is scheduled to be released this September and she will feature lab products at her booth, along with her book. She is offering matted and framed linen enlargements. Michele will also offer her favorite press products such as cards, backpack notepads, and playing cards, all featuring images from photo shoots of French Bulldogs. She has already kept us very busy with orders for backpack notepads, which all her clients already love.

“Thanks again for all your hard work on my account. I am proud to be showing off all of the Miller’s work at my show/booth. The book will be debuting along with all the prints, cards, press items at the National French Bull Dog Club of America event in Colorado for the week of Labor Day.

“I am so excited for the book launch. People are dying over the cards and pads right now. Can’t wait to see how everything will look in the booth!”

Michele Copen

As I was writing this I received another email from Michele with some fantastic news. Her book has been selected to be displayed at the International Book Fair in Germany in October.

It is very exciting for me to share in our customers’ milestones and accomplishments. It reminds me that we’re partners with our customers—more than just their “lab”.

Michele and her pup.

Congratulations, Michele! I wish you all the best. You can check out Michele’s website at www.michelecopen.com.

Tracy Eichhorn

Millers Blog : Customers

Turnaround Time Testimonial

French Bulldogs