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Paul the Programmer

Quick Order

When Jason came to me last week and asked me to start blogging, I was excited. I mean, for the most part, the only people I share what I am doing with are Richard Miller and my fellow IT staffers. I started thinking that posting something for our customers to read would be an honor.

Over the weekend I thought some more about blogging and realized that you guys have already seen some of my writings on our website and in our ordering programs. I can’t take full responsibility for everything you see as there are quite a few of us here toiling daily to make our electronic offerings better but you have “read” some of my work. I am not talking about content mind you, I am referring to the underlying code that makes our sites hum. Of course programming isn’t about the program and you are not really “reading” it, but about the results the program delivers.

Lately I have been working on a new press ordering program dubbed “Quick Order”. It is a four-step program that will allow you to quickly order press products using your existing images or layouts. It should be extremely easy to use. The program is completely web based so will be PC and Mac compatible. I am excited about this because it is the first web project I am completely responsible for writing. Despite over 20 years experience in the industry, I’m still learning! Please go easy on me once it’s released. I will do my best to make it into exactly what you need to easily order any one of our myriad of press products.

I hope to be able to share more later. Until then, we value your business and I appreciate the time you took to read this.

Paul Cushing

Published Jul 24 2007, 08:00 AM by Paul C
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Comments

 

Steven Lott said:

were Not new to Miller's

However we are new to Miller's Press products

???? when we order thru Quick Order

how do we get a confirmation that the order is in work at the lab versus sitting in the shopping cart basket ???

Am I right that the shopping cart basket part is skipped with Quick Order ??

steve

December 10, 2007 8:17 AM
 

Lisa McSpadden said:

Yes, it is confusing when you get to the end.  It's not clear what the last page even means and it's frustrating to not know where it is in production.  I have four orders that I've already received in the past few weeks and if you click on ORDER, the status on them still says "pending" on three of them and the fourth one doesn't even show up.  It's just not near as user friendly and easy to understand yet.

December 13, 2007 12:26 AM
 

Jason Becking said:

It's easy to miss, but on the first screen of the quick order system it indicates:  ".... This will generate an order number, when the summary page appears the order is complete."

So, after you hit transmit, when the page refreshes and you get the summary page, showing an order number and the details, you know we have your order.

December 13, 2007 9:17 AM
 

Sandie Drzewiecki said:

Hi Jason,

I am fairly new to ordering.  I have an issue with the color of the prints i ordered.  I believe this is because I have a laptop (Mac) and the screen/color is not in sync with Millers.  I know I need to handle that on my end, but what if I am in a hurry and would like MIllers to just correct the color on your end if I re-order them now?  

March 26, 2008 10:31 PM
 

tracy said:

Sandie,

Did you originally order these prints with no color corrections?

March 27, 2008 1:10 PM
 

tracy said:

Sandie,

Sorry, I hit add before I was finished...anyway for a quick fix simply order the prints again, this time do not select the option to print without adjustments and we will color correct your files and send you new prints.

After you have delivered to your customer then we probably need to investigate why you are receiving prints that are not acceptable.  And that process would start with the question "Are you calibrated to our printers?"

March 27, 2008 1:16 PM

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