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  • re: 100% Customer Satisfaction

    Sandy, I'm sorry to hear about your experience.  While we try very hard to catch not only our mistakes but our customers' as well, things do indeed get past that are not always what our customers are expecting from us. I took a look at the order in question and while you did indeed order it wrong maybe we should have questioned that blank ...
    Posted to Customer Service (Weblog) by tracy on 04-02-2008
  • re: Quick Order

    Sandie, Sorry, I hit add before I was finished...anyway for a quick fix simply order the prints again, this time do not select the option to print without adjustments and we will color correct your files and send you new prints. After you have delivered to your customer then we probably need to investigate why you are receiving prints that are ...
    Posted to Paul the Programmer (Weblog) by tracy on 03-27-2008
  • re: Quick Order

    Sandie, Did you originally order these prints with no color corrections?
    Posted to Paul the Programmer (Weblog) by tracy on 03-27-2008
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